In a country marred by deep conflict, business leaders face a daunting challenge: how to navigate division both internally and with external stakeholders. The Convergence Learning Lab’s training and consultation services empower leaders with the necessary skills to bridge these divides resulting in more cohesive and effective teams, more constructive stakeholder engagement, and, ultimately, better business outcomes.
Lab services are built on our unique, evidence-based collaborative problem-solving methodology which has been used to successfully address seemingly intractable political, social, organizational, and community-based issues.
Conflicts, tensions, and divisions within teams are bad for business. They derail strategic initiatives, stall innovation, and decrease morale. Teams require collaboration, strong working relationships, and open communication. We help businesses identify underlying causes of conflict and develop actionable plans to build collaborative relationships, engage across divisions, and improve outputs to thrive in a dynamic and competitive landscape.
Silos are inevitable in organizations. They hinder communication, transparency, and collaboration, and can negatively impact performance. Breaking down these silos will enhance productivity, improve the customer experience, and drive innovation. We help businesses identify silos and develop approaches to improve collaboration across teams to ensure the best experience for your customers.
Stakeholder engagement and management is increasingly difficult, especially during times of heightened division and polarization. Stakeholder engagement is critical to managing risks, building trust and credibility, and enhancing strategic decision-making. We help businesses identify gaps in their stakeholder engagement approaches and develop strategies to leverage stakeholder relationships, improve communication, and build trust with diverse stakeholders.
Our customized services can be delivered on a one-time basis or as an ongoing engagement to meet the needs of your business.
Participants will strengthen their knowledge and skillsets as follows:
Our consulting team will work with you to design a specific collaborative problem-solving process for addressing the unique challenge you face. Whatever the issue, a broad range of leaders, employees, and other relevant stakeholders will be engaged in producing better, more informed, and more inclusive decisions.
We can also help you design systems and processes to make your organization resilient in the face of our growing division, including systems for effective conflict management and productive stakeholder engagement.
Convergence is the leading organization bridging divides to solve critical issues through collaborative problem-solving across ideological, political, and cultural divisions.
For over a decade, we have convened leaders and doers to consistently build trust, find common ground, forge consensus solutions, and move forward in unlikely alliances for constructive change. It is this evidence-based approach to collaborative problem-solving, informed by continued advances in contact theory, neuroscience, and psychology and refined by 15 years of successful practice, that forms the foundation of the Learning Lab.
To learn more about how the Convergence Learning Lab can work for you and get started on a unique program designed for your needs, contact Dusie Cassata, Chief Administrative Officer, by filling out our contact form.