Susan is responsible for the day-to-day operations of Edwards Mediation Academy, including production of online mediation education & training courses, product marketing and customer relations.

Susan worked in the U.S. Senate as a professional staff member for the Subcommittee on Education and Labor. She worked for Ogilvy & Mather Public Affairs, developing and managing social marketing and public health campaigns for public & non-profit entities. Since graduating from the Graduate School of Business at Stanford, Susan has been involved in business and consulting roles in the areas of health care and real estate. She co-founded Edwards Mediation Academy with Bruce Edwards in 2014 in an effort to deliver the highest quality mediation training to a worldwide audience.